Frequently Asked Questions

There are always a lot of questions about our retreats so we’ve put together some of the most frequently asked questions on the page below.

I would like to book to share a twin room but I don’t have anyone I know to bring with me, can I share with a stranger?
You can book a twin share space in our Viewless, Divine, Bubbilicious Balconette and Bubbilicious Balcony rooms and we will aim to match you with a compatible room mate. Around 75% of our clients book alone yet opt for a room share.

What happens throughout the week?
During the week we have a great variety of activities from yoga, meditation, circuit training, fitness sessions, volleyball, tennis, table tennis, mini re-bounding, runs; forest rambles (Nordic walking poles available); informational talks; juicing demonstration; inspirational documentaries and other activities such as a boat trip and bike hire.

Is the Juicy Oasis Retreat a ‘juice only’ retreat?
All weeks throughout the season are based on a programme of four juices per day. We also have daily shots of either ginger, lemon & beetroot or fresh wheatgrass.

Are there any supplements in the juices?
Yes we include Spirulina, Wheatgrass, Superfood and Protein Powder in several of the juices.

Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?
Many of the juices/smoothies at the retreat are taken from the best selling ‘7lbs in 7 days’ book. However, unlike the book, there are four juices/smoothies per day and some of the recipes are omitted/replaced with other recipes.

Please note: we offer a standard juice plan to all guests and do not offer bespoke or tailored juices. We are able to cater for allergies by omitting certain ingredients from recipes,  please just let our team know of any intolerances/allergies upon booking.

Is there a spa at the retreat or masseuse?
We have the beautiful Eden Spa on site which offers a variety of massages and spa treatments. Details of these massages along with pricing can be found here.

Can I book on for more than one week?
Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of four weeks at the Juicy Oasis Retreat. Consecutive weeks are also currently discounted.

Do I need to pay the full amount for the retreat immediately?
No, we can take an initial NON-REFUNDABLE deposit payment of 50% (plus transfers) to secure your booking. The remaining balance can be paid at once or broken down into two further instalments. Your place is not booked until a payment has been submitted and cleared. Split payments (where you pay an initial deposit and then one or two instalments) are charged with a 2.5% surcharge per transaction). If you pay in full for your place at the time of booking, there is no surcharge. Final payment must be paid at least six weeks in advance of your stay.

If I pay in instalments is there any additional charge?
If you would like to pay an initial deposit and then one or two further instalments there will be an additional 2.5% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.

Am I able to redeem my £75 voucher?
Juicy Oasis is run as a separate company from Juice Master and unfortunately due to strict laws we are unable to take any Juice Master vouchers. We are however running a separate loyalty scheme and additional discounts for consecutive week bookings.

How can I pay?
We accept debit/credit card payments, bankers drafts or BAC’s transfers (call our team for more details). We do not accept American Express or Laser cards.

If I wish to cancel my booking, can I get a refund?
Please see our terms and conditions regarding our refund policy.

Is Travel Insurance included?
No, please arrange to purchase this cover independently.

Which is the nearest airport to Juicy Oasis retreat?
Lisbon Airport, Lisbon

Are flights included in the cost?
No. You will need to source and pay for your flights separately. We do not recommend to book any flights, even when booking online, until your booking has been confirmed by a member of the team.

How long is the transfer from the airport to the retreat?
The transfer from Lisbon airport to the retreat will take around 1hour 45mins.

How do I arrange the transfer?
Transfers from Lisbon airport to the retreat and back are available at an additional cost from our 3rd party specialist Travel Agent in Lisbon, and is with a group we have trusted and worked with for years now. Simply notify us of your flight times and we can pass on these details to the transfer company who will arrange to meet you at the airport and transfer you from the retreat to the airport at the end of your week.