Frequently Asked Questions
There are always a lot of questions about our retreats so we’ve put together some of the most frequently asked questions on the page below.
I would like to book to share a twin room but I don’t have anyone I know to bring with me, can I share with a stranger?
You can book a twin share space in our Viewless, Divine, Bubbilicious Balconette and Bubbilicious Balcony rooms and we will aim to match you with a compatible room mate. Around 75% of our clients book alone yet opt for a room share.
What happens throughout the week?
During the week we have a great variety of activities from yoga, meditation, circuit training, fitness sessions, volleyball, tennis, table tennis, mini re-bounding, runs; forest rambles (Nordic walking poles available); informational talks; juicing demonstration; inspirational documentaries and other activities such as a boat trip and bike hire.
Is the Juicy Oasis Retreat a ‘juice only’ retreat?
All weeks throughout the season are based on a programme of four juices per day. We also have daily shots of either ginger, lemon & beetroot or fresh wheatgrass.
Are there any supplements in the juices?
Yes we include Spirulina, Wheatgrass, Superfood and Protein Powder in several of the juices.
Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?
Many of the juices/smoothies at the retreat are taken from the best selling ‘7lbs in 7 days’ book. However, unlike the book, there are four juices/smoothies per day and some of the recipes are omitted/replaced with other recipes.
Please note: we offer a standard juice plan to all guests and do not offer bespoke or tailored juices. We are able to cater for allergies by omitting certain ingredients from recipes, please just let our team know of any intolerances/allergies upon booking.
Is there a spa at the retreat or masseuse?
We have the beautiful Eden Spa on site which offers a variety of massages and spa treatments. Details of these massages along with pricing can be found here.
Can I book on for more than one week?
Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of four weeks at the Juicy Oasis Retreat. Consecutive weeks are also currently discounted.
Do I need to pay the full amount for the retreat immediately?
No, we can take an initial NON-REFUNDABLE deposit payment of 50% (plus transfers) to secure your booking. The remaining balance can be paid at once or broken down into two further instalments. Your place is not booked until a payment has been submitted and cleared. Split payments (where you pay an initial deposit and then one or two instalments) are charged with a 2.5% surcharge per transaction). If you pay in full for your place at the time of booking, there is no surcharge. Final payment must be paid at least six weeks in advance of your stay.
If I pay in instalments is there any additional charge?
If you would like to pay an initial deposit and then one or two further instalments there will be an additional 2.5% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.
Am I able to redeem my £75 voucher?
Juicy Oasis is run as a separate company from Juice Master and unfortunately due to strict laws we are unable to take any Juice Master vouchers. We are however running a separate loyalty scheme and additional discounts for consecutive week bookings.
How can I pay?
We accept debit/credit card payments, bankers drafts or BAC’s transfers (call our team for more details). We do not accept American Express or Laser cards.
If I wish to cancel my booking, can I get a refund?
Please see our terms and conditions regarding our refund policy.
Is Travel Insurance included?
No, please arrange to purchase this cover independently.
Which is the nearest airport to Juicy Oasis retreat?
Lisbon Airport, Lisbon
Are flights included in the cost?
No. You will need to source and pay for your flights separately. We do not recommend to book any flights, even when booking online, until your booking has been confirmed by a member of the team.
How long is the transfer from the airport to the retreat?
The transfer from Lisbon airport to the retreat will take around 1hour 45mins.
How do I arrange the transfer?
Transfers from Lisbon airport to the retreat and back are available at an additional cost from our 3rd party specialist Travel Agent in Lisbon, and is with a group we have trusted and worked with for years now. Simply notify us of your flight times and we can pass on these details to the transfer company who will arrange to meet you at the airport and transfer you from the retreat to the airport at the end of your week.
How much is the transfer?
The cost of the standard group transfer with the 3rd party transfer company is £110 return per person. A taxi can cost considerably more and the retreat can be hard to find, as it is situated in a fairly remote area. Please note that the Group Transfers only run on Saturdays and on the arrival Saturday run between 12:00 and 20:45 and on the departing Saturday run between 03:30 and 16:30. If you would like transfers outside of these times or prefer a transfer to be waiting for you on arrival, you may request an ‘Any-Time’ transfer which run on any day/any time and are £165 for the vehicle for the one way journey (for up to 3 people) or £190 for 4 – 8 guests.
What do I need to pack?
You will get through a lot of sports clothes, so please pack plenty. Trainers are essential for walks and exercising. The mornings and evenings from September – June could be cooler, so please pack a jumper and also a lightweight waterproof. The retreat is very casual so no need to pack anything ‘smart’. We also recommend that you pack a water bottle however, these will also be available to purchase in the shop.
What is the weather like in Portugal during the retreats?
For an up to date weather report and monthly averages, please click here to visit accuweather.com then select the month tab.
What is the accommodation like?
Juicy Oasis is designed as a luxury retreat. All rooms include air conditioning, wi-fi, tv, safe, blackout curtains, robes, toiletries, a hairdryer (excluding Eco Pod) and pool towel. For more information including photos of the rooms visit the bookings page.
Please note; there is free wi-fi available across the retreat, but due to the remote location of the retreat, this can be quite patchy in places and a little temperamental at times. That said, most guests find it fine for general web browsing, email etc.
Can I book days to go sightseeing and shopping?
The retreat is held in a fairly remote part of Portugal and is about 20 minutes away from the Sertã village. The idea is that you do not leave the retreat, as you are submerged in a mind and body cleanse, however if you really want to get to the village for whatever reason, we can arrange a transfer for you (cost to be advised at time of booking). We do organise a boat trip to a local orangery during the week (depending on the season) which is a wonderful opportunity to see a little more of Portugal.
If I can’t arrive on Saturday can I still join the retreat?
Yes. Your room will however be booked for the whole week, so regardless of when you arrive you will still need to pay for the whole week. You would also be required to have an any-time transfer.
When can I arrive?
You can arrive at the retreat on Saturday from 16.00pm, however if you have an earlier flight then transfers are available with the 3rd party transfer company from 12.00pm and you are welcome to use the on-site facilities until your room becomes available.
Are there any medical staff on site?
Our Juicy Oasis Retreat is essentially a leisure retreat. Please be aware we are not a medical facility and have no medical staff on site. Our retreats are juicing, fitness and yoga retreats and are not equipped to care for guests in need of medical attention.
Our weeks are designed to help cleanse out the mind and body and give you the opportunity to leave the Retreat feeling, lighter, refreshed and alive. The retreat offers a nutritious plan which is fuelling the body at a cellular level, which helps to balance many things. This helps to gain energy levels and enjoy the opportunity to try out activities and meet like-minded people.
We ask that our guests with medical conditions to consult with their doctor prior to booking a stay at our retreat. For guests currently under medical supervision they must provide a Doctor’s certificate, confirming fitness to travel and take part in the retreat. Guests are also required to agree to our full terms and conditions prior to their stay, which states that they accept full responsibility for their own health. Although we have had people attend with a variety of ailments and have found their time to be really beneficial, we can offer no guarantees for ‘curing’ or ‘helping’ any medical conditions.
Can children attend the retreat?
Our policy is that children aged 14 or over can attend the retreat. However it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this.
What is the location of Juicy Oasis Retreat?
Rua Vale da Ursa Nº 129
Cernache do Bonjardim